This FAQ has been created to assist in the most common issues related to the DDP1 Supplement form. Please attempt the solutions contained within this FAQ before contacting the help desk about any potential issues.
If requesting a change in service amounts, no supplements will show up due to the purpose of the form. In this case, only the supplement is required to be submitted as there is no requirement to link to a DDP1 form.
The guide for the DDP1 Supplement form can be found on OPWDD's website under Login and then CHOICES. This specific guide is used to give instructions on how to correctly use and fill out the form.
Upon returning the DDP1, the DDP1 supplement was also returned making it inactive. Because there is no "copy" functionality for the DDP1 Supplement, a new one will need to be created and then linked to the DDP1 for re-submission.
If attempting to submit the DDP1 Supplement with a purpose of "Requesting a new service" you will be unable to submit the form as it must be saved and then linked to the DDP1 that is requesting the addition.
Please refer to the DDP1 Supplement Guide on the correct use according the the form's purpose.
This problem occurs when the forms were created without using the TABS ID within the TABS Lookup screen. In the future, it is strongly recommended to only conduct lookups using the TABS ID.
If this is the case, please also check your DDP1 to see if the "TABS ID" field within the form is blank. If so, a new DDP1 will have to be created using the TABS ID as the lookup. Without this field being filled in, you will not be able to link the supplement to the DDP1 as the system cannot match the TABS IDs.
Users will see this error if the DDSOs within the DDP1 and Supplement do not match. Please note that if you intend to request that the form be returned in order to correct this, an entirely new DDP1 Supplement will need to be filled out in order to link to the DDP1.
Users are unable to copy the supplement by design. This functionality is not available within the DDP1 Supplement form.
The DDP1 Supplement documentation can be found on OPWDD's website by clicking "Login" in the lower left corner and then selecting the "CHOICES" option from the menu that appears. You can also follow this link for the documentation.